Terms and Conditions


All payments are received, processed threw PayPal 

Please allow up to 3-5 business days for your order to be processed. After processing, all items are usually shipped within 5-10 business days. Orders placed over the weekend will be processed starting the following business day. 

We try our best to ensure your order will be delivered on time. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. 

An e-mail confirming your order and shipment will be sent to the e-mail address provided in the billing information you selected. If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service.

  • If you have had issues with the postal service, we strongly encourage you to add insurance to your shipments. You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately [email protected] after your order is placed, prior to a tracking number being printed for your order. Once the tracking number has been printed, insurance can not be added. Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777. Thank you Sincerely DUS Human Resources Team